Support

Daily Whisk is an SAT grammar practice app. If something isn't working, or you have a question about your account or subscription, we're happy to help.

Email us at hello@dailywhisk.app. We read every message and aim to reply within two business days. Please include the email address on your account and a short description of what happened.

Account & sign-in

You can sign in with Apple, with Google, or with an email address and password. If you forget your password, choose "Forgot password" on the sign-in screen and we'll email you a reset link. If it doesn't arrive within a few minutes, check your spam folder, then write to us.

Progress isn't saving

Progress, points, and streaks are saved to your account, so the first thing to check is that you're signed in on the device you're studying on. If you're signed in and work still isn't saving, email us with your account email and roughly when it happened.

Subscriptions & billing

Daily Whisk offers free content and an optional paid subscription. Subscriptions are billed by the store you bought them from — Apple on iPhone and iPad, Google on Android — and they renew automatically until you cancel.

On iPhone or iPad: open the Settings app, tap your name, then tap Subscriptions.

On Android: open the Google Play Store app, tap your profile icon, then Payments & subscriptions → Subscriptions.

Cancelling stops future renewals; you keep access until the end of the period you have already paid for.

Restoring a purchase

If you've subscribed before and your access isn't showing — on a new device, for example — open Daily Whisk, go to Profile, and choose Restore Purchase. Make sure you're signed in to the same store account you used to subscribe — the same Apple Account on iPhone, or the same Google account on Android. If the restore doesn't find your subscription, email us.

Subscriptions do not carry across stores. A subscription bought on iPhone cannot be restored on Android, or the other way round, because each store bills separately. Your learning progress does carry across — that is tied to your Daily Whisk account, not to the store.

Refunds

Refunds are handled by the store you bought from, not by us.

App Store purchases: request a refund at reportaproblem.apple.com.

Google Play purchases: request a refund at play.google.com, or through the Google Play Store app under Payments & subscriptions.

If you'd like us to look at the problem behind the request, write to us too.

Deleting your account

You can delete your Daily Whisk account from inside the app: go to Profile, scroll to Delete Account, and confirm. This removes your account and the learning data attached to it, and it can't be undone.

If you can't sign in to reach that screen, email us from the address on your account and we'll delete it for you.

Deleting your account does not cancel a store subscription — cancel that separately in your iPhone or iPad Settings, or in the Google Play Store app, as described above.

Privacy requests

To request access to, correction of, or deletion of your personal information, email hello@dailywhisk.app. Our Privacy Policy explains what we collect and why.

Parents & guardians

Daily Whisk is built for students preparing for the SAT, and younger students may use it with a parent or guardian's involvement. If you're a parent or guardian with a question about your student's account or data, email us and we'll help.

Contact

Daily Whisk is operated by Think & Tinker LLC. Email hello@dailywhisk.app.